CSR

 

Soft-PBX specialises in the providing  Consultancy services, design, development and deployment of

  • Call Centre Products
  • IVR
  • Voice Recognition Applications
  • Auto-Attendant
  • Voicemail
  • Softphones

 

 

 

 

 

 

About Us

The latest IP based solutions for your Call Centre, telephony systems and mobility.

Integration of the latest IP based technology products, design, consultancy and training

Soft-PBX Solutions for Telephony and Call Centres

We founded Soft-PBX Solutions so that Call Centres, SME and Corporate customers could take advantage of the latest IP technologies for their Call Centres, telephony systems and mobility. Our solutions will be more cost effective than products from traditional telecommunications equipment providers.

What we do

We provide IP solutions for call centres, telephony and multi site companies.

As a full turn-key solution with the latest products, consultancy, software development, implementation, support and training.

We provide IP solutions for telephony, call centres and multi site companies. We have an inhouse software development and support team to develop and maintain the products or features for your business that will compliment your business today with the flexibility to grow with you in the future.

Whether looking to deploy a new telephony system / Call Centre or to integrate with an existing legacy system or even enhance the existing system, the Soft-PBX allows you to enjoy features found only in high-end enterprise telephony systems at a fraction of the cost. All this functionality is free of licensing costs and vendor lock in.

Soft-PBX Solution – ‘Value Points’

Speed and Flexibility – Immediate advantage of VoIP technology, while seamlessly integrating with existing legacy systems. Make your 'home office or mobile worker' an extension of your office system, plus transfer calls either way at no cost.

Value for Money –

  • Lower cost per end point
  • Reduced operating expenses
  • Functions as a traditional telephony system or a VoIP system future proofing your investment.
  • When traffic increases or additional PSTN lines are required you may want to consider routing all outgoing calls via the internet therefore line rental could be reduced.
  • Value-Added application software such as Auto-Attendant, IVR, CTI (computer telephony interface) Voicemail and Teleconferencing are included you only pay for the services.

Rich Features – Features typically only affordable to high-end enterprise telephony systems

Support – Remote management reducing support costs and speedy fault resolution

Training – In-house courses and workshops for managers, users, system administrators and developers.

 

 
© 2009 Soft-PBX Solutions              +612 8669 9787       sales@soft-pbx.com 



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